OnWebsite (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.
Information We Collect
We may collect and process the following types of information:
a. Personal Information
- Full name
- Email address
- Telephone number
- Billing address
- IP address
- Any other information you voluntarily provide through contact forms or communications
b. Business Information
- Business name and domain
- Project scope and service-related data
- Login credentials or access details (provided voluntarily)
c. Payment Information
Collected and processed securely through third-party payment processors (e.g., Stripe, PayPal). We do not store full credit card details on our servers.
d. Usage Data
We may collect information about your interaction with our website through cookies, analytics tools (e.g., Google Analytics), and server logs.
How We Use Your Information
We use your information for the following purposes:
- To provide and manage services (e.g., web design, hosting, SEO, etc.)
- To process transactions and deliver invoices
- To communicate with you regarding services, updates, or support
- To improve website functionality and user experience
- To send marketing communications, where consent is given
To fulfill legal or regulatory obligations
Disclosure of Information
We do not sell your personal information. We may share your data with:
- Service providers (e.g., cloud hosting, analytics, payment processors)
- Subcontractors involved in your project
- Legal authorities when required by law or court order
All third parties are contractually obligated to safeguard your information.
International Data Transfers
If you are located outside Canada, your information may be transferred to and processed in Canada or other jurisdictions where data protection laws may differ. We implement safeguards, such as standard contractual clauses, where required.
Data Retention
We retain your information only for as long as necessary:
- To fulfill service delivery
- To comply with legal and tax obligations
- For recordkeeping and dispute resolution
You may request data deletion unless we are legally required to retain it.
Your Rights
Subject to applicable laws, you may:
- Request access to your personal data
- Request correction or deletion of inaccurate information
- Withdraw consent (where applicable)
- Object to certain processing activities
- Request data portability
To exercise these rights, contact us at: info@onwebsite.io
Cookies
We use cookies for session management, analytics, and functionality. You may control cookies via browser settings.
Security
We implement administrative, technical, and physical security controls to protect your data. However, no transmission method over the internet is entirely secure.
Third-Party Websites
We are not responsible for the privacy practices of websites we link to. Please review their privacy policies separately.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated via email or website notice.
Contact
For questions or privacy-related requests, contact:
info@onwebsite.io
onwebsite.io